Guest Reviews
At Tikal Futura Hotel & Convention Center, we offer each guest warm, gracious hospitality and personalized service. For as long as you’re with us, we are dedicated to making you feel completely at home. If you are considering a stay with us, please read our reviews below to learn what past guests have to say about their experience at our hotel in Guatemala City.
Recommend!
Beautiful hotel with great amenities and close access to everything. It’s a short walk to a very large, nice mall and very short distances by car to museums and other things to do in Guatemala City. Staff were great and very helpful with any questions we had.
The waiter (Manuel) and serving staff at Tikal Futura Hotel in the Hibiscus Restaurant were amazing! They were very helpful and kind anticipating our every need! The food was subservient. I highly recommend a stay here on your next visit to Guatemala City.
The massages at the spa are divine as well and affordable.
10/10 Excellent
I had a great experience, from the accommodations, to the staff, to the location, to the food and amenities, everything was on point. I would definitely recommend staying here and will be returning here on my next trip. Customer service alone would bring me back, everything else was just a plus. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort.
Good
Our room was spacious and comfortable. The elevators coordinated well, no long waiting times. Excellent breakfast and the pool is open from early morning til the evening, giving time to everybody to enjoy. The staff at the hotel is very friendly and helpful.
Excellent
I stayed in this hotel for 3 nights. The staff was friendly; the indoor pool was amazing my daughter enjoyed the little kids pool. The downside was that at night it was a little noisy due to the parties on the banquet area and the bar where they had music. But it’s in a great location, clean and safe.
Grand Tikal Futura Hotel is excellent and I recommend it to anyone traveling to Guatemala City. (The casino near the lobby was very entertaining.) The open concept layout from lobby to ceiling is breath taking!