Privacy Policy

Your privacy matters to us. At Tikal Futura Hotel & Convention Center, we are committed to safeguarding the personal data you share with us through our website www.tfhotel.com and other digital platforms we operate. This Privacy Policy explains how we collect, use, store, and protect your information.

By using or accessing our website, you agree to the practices described below.

Information We Collect

We may collect personal data directly or automatically, including:

  • Full name

  • Email address

  • Phone number

  • Reservation or contact form details

  • IP address, browser, and operating system

  • Cookies and usage data (see Cookies section)

How We Use Your Data

We use your information to:

  • Process reservations and respond to inquiries

  • Enhance your website experience

  • Personalize services and communication

  • Send promotions or offers (with your consent)

  • Comply with legal or contractual obligations

How We Protect Your Information

We use technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, or misuse. Access is limited to authorized personnel for legitimate business purposes.

Data Sharing

We do not sell or rent your personal data. We may share it only:

  • With authorized third-party providers (e.g., payment platforms, hosting)

  • When required by law or government authorities

  • To protect our legal rights or in urgent circumstances

Cookies

We use cookies to improve website performance, understand user preferences, and deliver relevant content. You can adjust cookie settings through your browser.

Third-Party Links

Our website may link to external pages. We are not responsible for the privacy practices or content on those sites.

Your Rights

You may:

  • Request access to your personal data

  • Correct or update your information

  • Withdraw consent at any time

  • Request data deletion (where legally allowed)

To exercise these rights, please contact us at hola@tfhotel.com

Changes to this Policy

We may update this Privacy Policy at any time. Changes will be published on this page.

Last updated: July 2025